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Contact Us

We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

 

Customer Service:

Email: service@27prom.com

Phone: +1 209 624 9241 (Monday-Friday 10am-5pm PST.)

Hefeng Industrial Park, Taishan Road, Huqiu District, Suzhou, Jiangsu Province, 215000, China

 

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress.

Livechat:

If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, please contact  by email.